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Case Studies

Showing 34 results  for 'case'

Factsheet

Case study - Andrew's trial work  

Case study about Andrew who picked up some casual shifts as a cleaner over a weekend and didn't get ...
Commerce | Work | Infopage | 5 min  | Year 7 - 10

Factsheet

Case study - Cancelling a direct commerce contract  

Case study about cancelling a direct commerce contract (telemarketing).
Commerce | Shopping | Infopage | 10 min  | Year All

Factsheet

Case study - Ending the tenancy early  

Case study about Simon and Debbie's tenancy and having to end the lease early due to Simon's promoti...
Commerce | Renting | Infopage | 10 min  | Year All

Factsheet

Case study - Expensive drive  

A case study about how Tim had an accident while doing a test drive and then had to pay excess as it...
Commerce | Cars | Infopage | 5 min  | Year All

Factsheet

Case study - Getting kicked out of a share house  

Case study about Kim's share house problem and how she was nearly kicked out by the head tenant ille...
Commerce | Renting | Infopage | 10 min  | Year All

Factsheet

Case study - In excess  

A case study about how Tye was left out of pocket when he had an accident whilst driving a friend's ...
Commerce | Cars | Infopage | 5 min  | Year All

Factsheet

Case study - In the pink  

Case study about a girl ordering a formal dress based on a sample and getting a refund because the d...
Commerce | Refunds | Infopage | 5 min  | Year All

Factsheet

Case study - Jason and Maggie's rent increase  

Case study about Jason and Maggie's rent increase and how they negotiated it down.
Commerce | Renting | Infopage | 10 min  | Year All

Factsheet

Case study - Jess' wage deductions  

Case study about Jess, who accidently shattered glasses and spilled drinks, having the cost of the d...
Commerce | Work | Infopage | 5 min  | Year 7 - 10

Factsheet

Case study - Jono's sick leave  

Case study about Jono, a part-time worker who was able to take paid sick leave when he came
Commerce | Work | Infopage | 5 min  | Year 7 - 10

Factsheet

Case study - Kit's window  

A case study about how Kevin negotiated with the car dealer to fix a broken window before buying it.
Commerce | Cars | Infopage | 5 min  | Year All

Factsheet

Case study - Loan trouble  

Case study about how Sean missed loan repayments because of an accident but was able to get help.
Commerce | Credit | Infopage | 10 min  | Year 7 - 10

Factsheet

Case study - Lost deposit  

A case study about Kim and David's lost deposit when they cancelled a sales contract.
Commerce | Cars | Infopage | 5 min  | Year All

Factsheet

Case study - Maria's trial work must be paid  

Case study about Maria being asked to do a work trial but did not get paid for all the hours that sh...
Commerce | Work | Infopage | 5 min  | Year 7 - 10

Factsheet

Case study - missing kilometres  

A case study about how Jason bought a car from a car dealer with a tampered odometer.
Commerce | Cars | Infopage | 5 min  | Year All

Factsheet

Case study - Nick's cash shortage in till  

Case study about when Nick's boss told Nick that his till was out by $7.00 and that he would be taki...
Commerce | Work | Infopage | 5 min  | Year 7 - 10

Factsheet

Case study - Nik's condition report  

Case study about Nik's condition report which he completed in a hurry without properly checking it a...
Commerce | Renting | Infopage | 10 min  | Year All

Factsheet

Case study - Not entitled to a refund  

Case study about cancelling a lay-by and getting a part refund.
Commerce | Shopping | Infopage | 5 min  | Year All

Factsheet

Case study - Out of range  

Case study about Benito's mobile phone problems with coverage.
Commerce | Mobile Phones | Infopage | 5 min  | Year All

Factsheet

Case study - Paul's training  

Case study about Paul, who came in to watch training videos before and after his shift, but wasn't p...
Commerce | Work | Infopage | 5 min  | Year 7 - 10

Factsheet

Case study - Poor gears  

A case study about how Mai bought a car privately without a mechanical inspection and found the gear...
Commerce | Cars | Infopage | 5 min  | Year All

Factsheet

Case study - Repayments  

Case study about Kim's store card debt.
Commerce | Credit | Infopage | 10 min  | Year 7 - 10

Factsheet

Case study - Repo'ed  

A case study about how Phoung didn't do a REVS check and had his newly bought car was repossessed.
Commerce | Cars | Infopage | 5 min  | Year All

Factsheet

Case study - Risky guarantee  

Case study about Greg's loan where the lender asked him to provide a guarantor before approving the ...
Commerce | Credit | Infopage | 10 min  | Year 7 - 10

Factsheet

Case study - Sally's urgent repair  

Case study about Sally's problem with hot water and how she dealt with an urgent repair.
Commerce | Renting | Infopage | 10 min  | Year All

Audio

Case study - Sam and Jess the fine print  

In this case study, Sam and Jess forget to read the fine print.
Commerce | Credit | Audio | 10 min  | Year 7 - 10

Factsheet

Case study - Sam's deal  

Case study about Sam's mobile phone deal which he couldn't afford.
Commerce | Mobile Phones | Infopage | 10 min  | Year 7 - 10

Factsheet

Case study - Suzie's public holiday and casual work  

Case study about Susie, a casual worker, who wanted to know if she would be paid for not working on ...
Commerce | Work | Infopage | 5 min  | Year 7 - 10

Audio

Case study - Tahnee's first car  

Listen to Tahnee's experiences with buying a first car.
Commerce | Cars | Audio | 5 min  | Year 7 - 10

Factsheet

Case study - Take the bus  

Cathy and Jim went to a dealer and bought a used car for $13,990 to travel to Qld. They got a trade ...
Commerce | Credit | Infopage | 15 min  | Year All

Factsheet

Case study - Take the bus  

Case study about Cathy and Jim's car loan and how the lender repossessed the car to cover the debt.
Commerce | Credit | Infopage | 10 min  | Year 7 - 10

Factsheet

Case study - Tye's new flatmate  

Case study about Sophie's flatmate ending the lease.
Commerce | Renting | Infopage | 10 min  | Year All

Factsheet

Case study - Uncovered  

A case study about what happened to Jack when he had an car accident and was not covered by comprehe...
Commerce | Cars | Infopage | 5 min  | Year All

Audio

Casestudy - Sam and Jess buy online  

Shopping online can be nerve-wracking. Find out what happened to Sam and Jess.
Commerce | Shopping | Audio | 5 min  | Year 7 - 10

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