Useful links
Mobile phone
The Australian Communications and Media Authority (ACMA) is the government body that regulates the telecommunications industry in Australia. http://www.acma.gov.au
The Telecommunications Industry Ombudsman (TIO) provides a resolution service for problems with telephone and Internet service providers. http://www.tio.com.au
Financial Counsellors Association of New South Wales (FCAN). This web site contains a locality guide for financial counsellors and other resources. http://www.financialcounsellors.asn.au
Choice On line, the web site of the Australian Consumers' Association. http://www.choice.com.au
Mind your Mobile. http://www.amta.org.au
Car buying - in NSW
The REVS web site contains a car buyer's guide and can provide information about encumbered cars and boats on line. http://www.revs.nsw.gov.au
Roads and Traffic Authority (RTA) web site includes information on road safety, car registration, licences and the proof of age cards. http://www.rta.nsw.gov.au
The Motor Accidents Authority (MAA) web site provides information on Compulsory Third Party (CTP) Insurance for cars and bikes. http://www.maa.nsw.gov.au
The Australian Greenhouse Department is responsible for managing government greenhouse programs. The web site contains a car fuel consumption guide. http://www.greenhouse.gov.au/transport/fuelguide
Car buying - in Victoria
The VicRoads website contains a link to the Vehicles Securites Register. It also provides information about registration and the transport accident charge (TAC). http://www.vicroads.vic.gov.au
The Transport Accidents Commission provides information on compulsory third party insurance. http://www.tac.vic.gov.au
Consumer Affairs Victoria has a guide to buying a car, 'Better Car Deals'. http://www.consumer.vic.gov.au
Tenancy in NSW
The NSW Office of Fair Trading's web site contains information on renting including the Renting Guide. http://www.fairtrading.nsw.gov.au
Tenants Union NSW http://www.tenants.org.au
Tenancy in Victoria
Consumer Affairs Victoria contains information on renting including 'Renting a Home - a guide for tenants and landlords'. http://www.consumer.vic.gov.au
Computer
The Australian Taxation Department's web site explains how to fill out a tax return, and contains information on Tax generally and the HECS (Higher Education Contribution Scheme). http://www.ato.gov.au
The Telecommunications Industry Ombudsman (TIO) provides a resolution service for problems with telephone and Internet service providers. http://www.tio.com.au
Choice On line, the web site of the Australian Consumers' Association. http://www.choice.com.au
TAFE On line provides TAFE course information in NSW and Victoria. http://www.tafensw.edu.au (NSW)
http://www.education.vic.gov.au (Victoria)
Credit
Information on the Consumer Credit Code can be found on the Credit Code web site. http://www.creditcode.gov.au/
Need help with your finances? Check out the Financial Counsellors Association of New South Wales (FCAN) web site. http://www.financialcounsellors.asn.au/
The NSW Office of Fair Trading has fact sheets on credit available on their web site. http://www.fairtrading.nsw.gov.au
Consumer Affairs Victoria also has facts on credit available at their website. http://www.consumer.vic.gov.au
Need help with finances? Go to the Consumer Action Law Centre Victoria website. http://www.consumeraction.org.au/
The Australian Securities and Investment Commission is the consumer protection watchdog for financial services including banking, insurance, investing and superannuation. Ask FIDO a question. http://www.fido.asic.gov.au
Get help with all legal issues at Victoria Legal Aid http://www.legalaid.vic.gov.au
For information about money matters Legalonline (Victoria) can help. http://www.legalonline.vic.gov.au
Buying stuff
The Office of Fair Trading is the NSW Government’s consumer protection agency. Its web site includes information on your consumer rights, credit and product safety. http://www.fairtrading.nsw.gov.au/
The REVS web site contains a car buyer's guide and can provide information about encumbered cars and boats on line. http://www.revs.nsw.gov.au/
Choice On line is the web site of the Australian Consumers' Association. http://www.choice.com.au
The Australian Competition and Consumer Commission (ACCC) administers the Trade Practices Act and the Prices Surveillance Act. http://www.accc.gov.au/
Consumer Affairs Victoria is the Victorian Government’s consumer protection agency. Its website includes information on your consumer rights, credit and product safety. http://www.consumer.vic.gov.au