What if your mobile phone is stolen?

If your phone is lost or stolen, contact your mobile phone company immediately to suspend your service. This will prevent unauthorised calls being made.

If you are on a plan you will still need to pay the monthly contract fee. Some network providers offer insurance for your mobile but make sure you read the conditions and any exclusions before buying it.

If you use security features like PIN numbers and code locks your mobile is more likely to be recovered in the event of theft. And you are less likely to have to pay for calls a thief might try and make! If you are unsure how to use these features your retailer will be happy to help.

Engraving your initials and driver's licence number on both the phone and battery makes your mobile harder for a thief to sell.

Press *#06# to find out your phone's unique International Mobile Equipment Identity number. Note the number down and keep the details in a safe place.

For more information visit the Australian Communications and Media Authority's website at www.acma.gov.au