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Buying stuff

There is lots of stuff that you want and need to buy. This section gives you information on choosing it, buying it and returning it if you need to.

Impulse Buying  
False and misleading advertising  
Bait and switch advertising  
Price tags - which one is right?  
Special offers  
Implied conditions in a consumer contract  
Refunds  
Warranties  
What is a credit note?  
Rainchecks  
Lay bys  
Shopping bag searches  
Door-to-door sales (in NSW or in Victoria)  
Unordered goods  
Markets and Pawnbrokers  
Buying over the internet  
Consumer scams  
Consumer redress  
The Consumer, Trader and Tenancy Tribunal - In NSW  
Victorian Civil and Administrative Tribunal  
Useful links  


Case Studies

Not entitled to a refund  
In the pink  
Cancelling a direct commerce contract - New South Wales  
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